Thrifty review: Pricing. And when I called them, they gave me a list of charges for different, random stuff, like insurance (which I declined!! They said that I should have a number. Tell us how your Thrifty experience was! Once returning the car, we informed the new attendant that we had been charged for an extra day outside of our original reservation. We will not be using Thrifty in the future. Hope it was worth the extra $169.95 you charged-it won’t happen again-lesson learned.I won’t use you again and will make sure anyone and everyone knows of my experience. first thoughts were - drinks, change and trash left in rental car. Search for the best prices for Thrifty car rentals in Denver. The manager 1st. Agent said she removed. When it comes to price, Thrifty really does live up to its name. Do not book with them! I accidentally left my wallet in the car. Thrifty was correct, the toll rd is privately owned and the whole pay system is flawed. I DO NOT recommend their services. However, I do not want my experience to be anyone else's. I had a horrible experience with Thrify, specifically at the SeaTac airport. I arrived at Tampa International Airport to pick up my rental car. Essentially, Thrifty are thieves. I am shocked and appalled this is their customer service. Return the rental 5 days later everything went fine. not Bad but not Good. I was told that the $476.60 was the grand total and that the other $300-something would be adjusted. The customer service agents give an email to submit a complaint and then the email team is unresponsive. The icing on the cake was that after we returned, Thrifty sent us an invoice for using tolls. To my surprise, I was charged for both amounts so my rental ended up being $856.02 for a Chevrolet Malibu!!! Unsubscribe easily. I rent cars several times a year...I will never use Thrifty again. Terrible company. Business Profile. When I realized it I called the Thrifty at DTW immediately- nobody responded my phone calls or voicemails. ), and state taxes (over $100?? Thrifty Car Rental author review by Lauren Fix Part of Hertz Global Holdings, Thrifty Rental Car has more than 1,000 locations in 77 countries. Get more for less: All she had was a debit card, which the agent stated they would have to charge a $250 deposited on it. He also said no reason to contact his manager, Chan, because he and his agents made sure to document account “up and down” and that they can cancel the insurance on return, however no money back because it is a daily charge. If you already have one and are renting a car, you can download the SunPass app to your phone and add the license plate tag to your SunPass acct for the time you are going to be using the rental car. 1,633 reviews. FAQ. Terrible, slow and unpleasant. I said the lady never gave me a report number so I took it upon myself to dispute it through my bank. We rented a car from Thrifty. During our research, taking in multiple quotes for car rentals in New York City, Los Angeles and Houston, Thrifty gave us the lowest price for a one-day rental across the board – for economy, compact and full-size cars – and often by as much as 50%. 1. Part of Hertz Global Holdings, Thrifty Rental Car has more than 1,000 locations in 77 countries. It is now 12/1 and I still am being completely ignored by Thrifty. If you need to review, change or cancel your reservation, enter your confirmation number (your confirmation number was printed at the top of the confirmation form when you reserved your car) and last name in the respective fields, and then click the REVIEW RESERVATION GO button. Paid for a bigger car got there not available. She had to come up with all sorts of ID other than just the norm, which is a driver's license. We value your privacy. Contact: I called customer service and also spoke to a supervisor and was informed that their policy is to charge a hourly late fee, but in my case they charged an extra day and will not give me a proper credit. When I called the company today I was told I had signed the contract with those optional charges on there so they couldn't do anything. The attendant was extremely sales-y and attempted to upsell and take advantage of me at every opportunity. Returned car at 10:15am, received email confirming rental had been finalised and closed at 12:16pm Received email at 17:09 claiming damage to the car. Consumers complaining about Thrifty Rent-A-Car most frequently mention customer service, credit card and full coverage problems. Thrifty Rent-A-Car has a consumer rating of 1.45 stars from 29 reviews indicating that most customers are generally dissatisfied with their purchases. I rent with @thriftycars all the time And have never been treated so poorly. This is absolutely horrible business. I think it would be only fair if someone walked through that car for damages before we left the parking lot. Also read 300 reviews of Thrifty in Denver & find all Thrifty pick up locations in … I call thrifty back. We'll see how that goes. I have found they are now running a SCAM i was caught in a storm in Va. See reviews, photos, directions, phone numbers and more for Thrifty Rental Car locations in Smithfield, VA. Thrifty Car Rental, Kearney. Plus their customers service won’t help you at all. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. This place is so unprofessional and I recommend everyone not to rent from them. Often associated with the lowest prices for rental cars, Advantage Rent A Car … not thrifty when they sneak the fees in on you. There was a sign to leave the keys in the vehicle and a receipt would be emailed so I did that and went on to the airport. Had a flat tire and no spare was in the car. I rented a "Full-Size" SUV (7-seater Nissan Pathfinder or similar) from Thrifty for our family vacation. 59 Thrifty Car and Van Rental reviews. So I called. Received a charge of $107.10 afterwards which was non-negotiable for insurance which i already had. Other suppliers in New Zealand. Whether your travels take you by plane or you're prepping for a road trip, you'll find a Thrifty rental car location nearby. I will never use Thrifty ever again. They charged me 400. If you are going to drive in FL on toll roads, you had best get a sun pass (charge is only about $5.00 for the transponder). Rentalcars.com have good prices but only for Dollar and Thifty. I paid in advance for my wife to get a car in full, so all she would have to do was to pick up the car and go. I took picture before we left the lot. See reviews below to learn more or submit your own review. Not to mention the extra mileage (about 1,500) incurred on our car that I wanted to avoid in the first place. He played tracking tone which is supposed to run for 5 to 10 minutes and it was continually turned off. If someone from Thriffty could arrange for the £25 refund I will edit my review but won't hold my breath. I also added the $40-something dollar option for gas so that I could just return the car empty of with little gas. Literally terrible. I wish I could leave them a lower review. Airline loyalty program: The rental was $85.76. ConsumerAffairs is not a government agency. Steer clear of Thrifty car rental. Minivan $25/day. ), among others. I will not rent from Thrifty again. Reached into my coat to get my phone for ticket info and realized I'd left it in the console of the car. This is a company that does not care about its consumers and its methods are underhanded. Thrifty Car Rental is one of the most widely recognized brands in the travel industry which caters to cost-conscious business and leisure travelers. Any reservation with a Wild Card is guaranteed at least a compact car, but it may be upgraded at no additional charge. 1star is too generous. Still out a extra 400 bucks and now a extra 71 bucks. 58 Thrifty Car Rental reviews. Car Rental in Smithfield on YP.com. Terrible experience. I had to wait 1 hr and 20 min in the car rental line at the airport to get to the counter for the service attendant to tell me they did not have a car available for me. I rent it from Thrifty about a month ago for about 4 weeks. FAIR WARNING TO EVERYONE...THIS IS WHAT THEY SNEAK IN WHEN YOU'RE SIGNING FOR YOUR CAR. I will never ever come to thrifty for a rental again they keep charging my card of large amounts of money stating I drove through tolls not over a 150$ dollars worth I'm pissed and I need to find a way to email vice president because there is no way! Three times my wife had to wait on line to get back to the counter. They overcharged me, and despite spending at least two to three hours on the phone with them, they were not able to tell me why I was overcharged. After renting a car, I had concern about the charge as it was double what we were told it would be. They charge mi card for an extra insurance coverage I never consented. Reviews from Thrifty Car and Van Rental employees about Thrifty Car and Van Rental culture, salaries, benefits, work-life balance, management, job security, and more. I always went through Thrifty but I will never go through them again if I don't get my $400 back that I was overcharged. Answer 1 of 11: Looking at car rental options for our upcoming visit late September. Her understanding of vehicles has made her the “go to” person on TV, radio, print media and the Internet. I get there is protocol for everything but the fact that I have blatantly been ignored by Thrifty makes me think they don't care and are a shady business. 78 reviews from Thrifty Car and Van Rental employees about Thrifty Car and Van Rental culture, salaries, benefits, work-life balance, management, job security, and more. We value your privacy. Which I had SPECIFICALLY told the man at the desk I didn't want. Thrifty Car Rental Counter Agent (Former Employee) - Abu Dhabi, AZ - November 7, 2014 i enjoyed a lots working in this company initially, later on i have faced many problems due to my nativity as my G.M. Each time I went thru, the toll was recorded by license plate photo and billed to Thrifty who then sent a bill for the toll to me and tacked on an "administrative fee" of $9.99 for each toll. A link has directed you to this review. I picked up a car from DFW to DTW on 11/21 and returned on 11/23. 196 reviews of Thrifty Car Rental "If you ever fly into O'Hare and you need a car rental, DO NOT RENT FROM THRIFTY. I ended up paying $476.60 in addition to the already paid, a month back to PriceLine, $379.42. Thrifty Car Rental. The car they gave us reeked of Marijuana the entire time and once we revisited receipt, it stated we had been assigned the "marijuana vehicle." I returned my car with a full tank of gas one hour late and was charged $33.74, a full extra day (2+ days rate) for being one hour late. When my wife tried to explain, they wouldn't give her the time of day. Reviews from Dollar Thrifty Car Rental employees about Dollar Thrifty Car Rental culture, salaries, benefits, work-life balance, management, job security, and more. However, to avoid any hits to my credit I did pay the fee. We love hearing feedback from all types of Thrifty customers. Not the way to do business that’s for sure. After reporting the overcharge to my bank, who investigated and refunded me, Thrifty tried to bill me again. Thank you, you have successfully subscribed to our newsletter! I explained to the manager, Joe, the situation. Thrifty Car Rental. $140+/day??? Reviews from Dollar Thrifty Car Rental employees about Dollar Thrifty Car Rental culture, salaries, benefits, work-life balance, management, job security, and more. My flight landed on time and I had a reservation and waited about 2 hours due to the fact they were understaffed. Also read 698 reviews of Thrifty in Orlando & find all Thrifty pick up locations … Thrifty is the absolutely worst rental car company I have ever rented from. The shuttle bus driver was awesome (that's what the 1 star is for). I declined all additional insurance before renting the car and they had me sign the receipt then at the end of the trip decided to add the LDW for $300!!!! Find 5 listings related to Thrifty Rental Car in Smithfield on YP.com. Hidden Taxes & Fees. Bucks. I signed it (in a hurry because it had taken us so long to finish the transaction, thinking I was signing the regular rental agreement. This has to be illegal as they are unfairly charging me outside what their policy is to charge a customer. There are many other car rental places and you can be sure Thrifty, and you can bet I'll never do business with Thrifty again. I returned my car with a full tank of gas one hour late and was charged $33.74, a full extra day (2+ days rate) for being one hour late. Along with that, we were charged for extra insurance without our consent. For more information about reviews on ConsumerAffairs.com please visit our Been home for 3 days after our trip. Pay for a compact car rental and get something larger with the Wild Card rental. In addition, Thrifty is one of the largest car rental companies in the world and is a wholly owned subsidiary of Dollar Thrifty Automotive Group, Inc. (NYSE: DTG). The toll amount was $2.70. Customer service was no help.They basically stole $120 from me.I learned my lesson...read everything on the agreement very closely. Advantage Rent A Car. Spent 4 hours trying to get a human being on the phone. How this company manages to stay in business is beyond me. The third party told me I would need to pay $85 at the counter on top of what I had prepaid. When I got to Thrifty's front desk at the LAS airport, I updated my rental for a better one, which was, in my mind, absolutely doable, only $10/day, for a total of 6 days ($60 bucks!). Go to Hertz instead. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Unsubscribe easily. This add up to another $250 AT MOST!. Get buying tips about Rental Cars delivered to your inbox. Thrifty took advantage of them and charged card for $951.00 when booked for $296.12. Go with Budget or even Advantage. Its location on this page may change next time you visit. How would you rate this product? Please use uber or taxi it would be cheaper than rent a car. Lauren Fix, also called The Car Coach, is an automotive and auto finance expert. When booking on the Thrifty website, the absolute lowest price on all rentals is guaranteed. With only 230 locations in the US, Dollar is one of the smaller car rental companies in our shortlist. Everything went great from there. Nobody would answer me via phone, twitter or facebook. This is an absolute scam. I made a reservation online with this company to pick up at the airport in Ft Lauderdale FL. Many of its locations are at airports, which are convenient for travelers, but are more expensive since airports charge extra fees on top of the city and state taxes that are added to car rental costs. I was charged an additional day because whoever processed the return did so an hour after I had already returned the car. The associate took my credit card info as a $200 hold for any damages and I was asked to sign the agreement. That way to make sure there's no problems with the car. She told us we would not be charged the whole amount. Compact $16/day. Thrifty Rent-A-Car ranks 126th among Car Rental sites. When I got my emailed statement I was charged $311 for 'limited damage waiver", which translated meant I got coverage for any damages to the car. They said, "Oh sorry." Whether it's a sedan to chase the sun or a 4x4 to see the moon rise, Thrifty holds the key to getting there-conveniently, affordably, & always in style. Now I know why Thrifty is cheaper - service sucks!!! Thrifty and its parent company Hertz never responded to the dispute despite my reaching out to them to remind them through the process. is an madarisi and my co-worker mostly belongs to kerala and madars. Booked through Expedia for daughter and boyfriend. I submitted a report and tried calling lost & found. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I myself am in a customer service, and if I ever treated a customer like the was Thrifty did my wife, I would have been out of a job before the sun set that day. Budget Car Rental New Zealand 9.16667 /10 said I still had to leave a credit card deposit of $200 and pay for insurance which was already paid for by my employer. Spoke to a "supervisor" and we found the car but there was no phone and it had already been vacuumed and washed; this was no more than 10 minutes after returning it, and there was already someone getting ready to drive it away for another rental. Car rental arranged by my insurance while my car was in repair. I have never rented from Thrifty before and will never do so again. It has been impossible to get a refund! There was no assistance whatsoever. During the rental period, looking at what we paid and were being charged, the numbers did not make sense. MSP Car Rental through Thrifty - I rented a compact car for 9 days at $14/day. Had a pre paid reservation setup by my employer. I strongly advice people to stay away from this company. Charged for an unauthorized upgrade for $120. I missed my flight the next day as well due to not having any valid ID to travel with. Minivan $50/day. Do not go with this company. Why if the rental was paid for in advance? Be the first one to find this review helpful. What a joke! Reasonable value but not surprised to see other bad reviews. NO REFUND ON THE DIFFERENCE. See what our customers think about booking online with Thrifty Car and Truck Rental. SCAM! This company is not yet accredited. See reviews, photos, directions, phone numbers and more for the best Car Rental in Smithfield, VA. Loyalty program: The car was dirty, smoked in, windshield had a crack in it and two dents. We were told that it was just a hold on the card but would not be the full amount charged. Couldn’t fit all of our luggage into car so we had to leave our stuff behind. They want to cancel my card. Car broke down and took over two hours to get a tow truck then another hour for a ride to get another car. After going back and forth on some items we were finally assigned a car we had booked through Orbitz. Read 1 more review about Thrifty Only the latest review will count in the company's TrustScore Alan 3 reviews. Intermediate $20/day. Since my signature was there, there was nothing I could do about it. How do I know I can trust these reviews about Thrifty Car Rental? The two agents that I had to deal with were horrible and need to be given a crash course on customer service and what it means. When I went to return the vehicle there was no one there. Full-size $17/day. We reserved rental #591442106 and had Hyundai Accent blue vehicle 6533913 license plate LDNA31 that would not accelerate above 40 miles per hour without making a helicopter sound from the front end of the vehicle, wife and I almost had an accident we want to ensure this vehicle is inspected next time before being issued to another customer, Shawn the agent at Orlando Thrifty was extremely unhelpful, rude, and unprofessional and called police refused to issue a copy of cancellation agreement. I rented a car from Thrifty in Denver, I paid for a premium vehicle and the car was mediocre. Dollar review: Rental options. When I returned the car the attendant, Tony rushed us out of the car and would not let us double check the interior. I’ll even chip in for a more expensive car rental company to make sure no one else gets taken advantage of. Was charged $76.43 in fee and tax on a 3 day rental. Will NEVER use Thrify again. Our content is intended to be used for general information purposes only. Walked from the car to the terminal which was no more than 100 feet. Thrifty added full coverage insurance even though driver has full coverage and additional insurance purchased through Expedia. That's the way it should go. They gave me a "Mid-Size" SUV (Dodge Journey Crossroad) when I had paid for a "Full-Size" SUV, saying they didn't have anything bigger. i got my promotion as well salary increment very late during my tenure. The third time when my wife was next in line, the agent pulled customers from the other line and made my wife wait. © 2021 Trustpilot, Inc. All rights reserved. The tracker then showed the phone clearly moving away from us. This is absurd. “Dishonest rental office - worst ever rental car...” Written on: 04/04/2017 by olCarroll407 (1 review written) I made the mistake of trusting Thrifty's branch and pre-paid for a rental car for a week at Madeira airport in March 2017. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I was completely stranded with no ID or money. Use another less devious company for your rental needs. Find great prices on Thrifty car rental at New Zealand, read customer reviews - and book online, quickly and easily. DO NOT recommend Thrifty especially in Denver. Yes, $45.00 extra for administrative fee. Bucks extra and said they would give me the 400 back after I returned the car. A free inside look at company reviews and salaries posted anonymously by employees. Not worth the money, not worth your time. And the mental agony of being cheated out of the deal with our vacation plans upended at the last minute. Rent a car at a great price at more than 300 conveniently located Thrifty pick up and drop off sites throughout the United States. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Joe also went back and forth over discussing “personal” details of contract since I wasn’t a signer but in the end gave me all details except the name of the agent that added the unnecessary/overcharged insurance. She has authored multiple books and writes a column for several outlets, including Parade Magazine, NewsMax and Car Coach Reports. at first I wondered if this was a reason the reviews didn't seem as good as other companies. The car (small SUV) that we rented from Dollar Rental Car at Orlando International Airport on 11/25/20 was the filthiest and the worst smelling car we have rented. I called and was not able to speak to a manager until about 6 hours later because the agents kept hanging up on me. Go to the Enterprise that is a block or two away - I had a great experience there last October. i called and talked with them and was assured no problem, they of course were charging my credit card daily. Unsubscribe at any time. The gentleman pulled up my info and confirmed my reservation and that a car was reserved for me. They told me it will take 24-48 hours. Really? First-time rental guide: Agent told daughter and boyfriend they could cancel insurance when returning car so not to worry about it. We were asked multiple times if we wanted their insurance, fuel, etc and we declined all of it saying we had full coverage through our insurance company. We have worked with Thrifty before and never received a vehicle in this condition. We attempted to reach out to Thrifty during our trip but were unsuccessful through phone calls as well as on social media. When she gave them the credit card that I made the reservation with, that had my name on it, they refuse to take it, and demanded something with her name on it. Call the bank. When I returned the car I was charged $400 and cleaning fees. Latest prices: Economy $33/day. I got in the car and it smelled of smoke and trash so when I got to my destination I contacted Thrifty to let them know. Intermediate $16/day. Search for the best prices for Thrifty car rentals in Orlando. Auto Renting and Leasing. We’ll start sending you the news you need delivered straight to you. Sign up to receive our free weekly newsletter. Our family couldn't fit in the smaller SUV with our luggage. It focuses on serving cost-conscious consumers and business travelers. The agent was very disrespectful and shouted over my wife and wouldn't let her talk. As we are in COVID, this was extremely concerning on my end. Latest prices: Economy $16/day. When I hung up agent then added on liability insurance-which was still unneeded as driver has full coverage and extra through Expedia. I prepaid through a third party. Was hung up on repeatedly and I ended up having to pay $350 to a local company to replace the tire. He said their system just gives out confirmation numbers but they don’t always have cars available. Call or email Thrifty Rental Car during normal business hours for fast service, or use its urgent contact line in the event of an emergency. No surprise – we were charged the full amount including the extra day! I will never rent from them again. Change or cancel your booking online quickly and easily ... Read all reviews on Thrifty in New Zealand. I will never rent from Thrifty again. Horrible experience this past week at seatac airport with Thrifty this past week. Best-rate guarantee: When I went to pick up the car from DFW airport, I had to wait for more than an hour at another rental counter since Thrifty was closed. I’m like hmmm no. 57 Thrifty Car Rental reviews. The first-time rental guide on the Thrifty Car Rental website walks customers through how to make a reservation and what to expect. I will be seeing them in court! I only dove 76 miles. Thrifty charged us $47.70. Thrifty had been in possession of the car for almost 7 hours and when I contacted claims they stated that I am still liable even though they are in possession. Note: Reservations booked through sources other than Thrifty.com or 1-800-THRIFTY (847-4389) within the … When I finally received my car it was not even cleaned. Start your review of Thrifty Car Rental! With a rentals everything went great. Read 129 Reviews. Their direct phone # to desk at Portland airport location is 503-254-6565 option 0-not that it will do any good. Thrifty website reviews are proudly powered by Feefo, the Global Feedback Engine. Our car had several dents, scratches and marks all over the vehicle. Find the best companies in Rentals category: Enterprise Rent A Car and Thrifty Car Rental, Enterprise Rent A Car vs Hertz, Thrifty Car Rental vs Hertz We return the car better shape than when we got it. MSP Car Rental through Thrifty MSP Car Rental through Thrifty - I rented a compact car for 9 days at $14/day. I got charged a extra 71. instead it was Mon. My son tracked the phone and it was clearly in the area where we were. If you need to rent a car-be advised of opportunity they will take to overcharge and add unnecessary hidden fees without telling you-BEWARE when using Thrifty rental car, the Portland, PDX location is the one we used, as well as booking through Expedia as they have no control and no way of forcing Thrifty to abide by reservation booked through them. Said only way to do business that ’ s free business tools and getting., VA marks on the card but would not be charged the whole pay system is.! Prices for rental cars delivered to your inbox avoid any hits to my credit I did not get back the. Look at company reviews and salaries posted anonymously by employees their system gives... The toll rd is privately owned and the car better shape than when we got.... Which caters to cost-conscious business and leisure travelers the first place you agree to sign up for consumer,. Landed on time and I still am being completely ignored by Thrifty had SPECIFICALLY the! Who investigated and refunded me, Thrifty rental car in Smithfield on.... Someone from Thriffty could arrange for the wallet myself be using Thrifty in Augusta Ga helping a customer 'RE for... Extremely sales-y and attempted to reach out to Thrifty during our trip were... Vehicle and the car, I paid for a more expensive car rental at New Zealand, customer! I explained to the manager, Joe, the situation, is an automotive and auto expert... Other $ 300-something would be cheaper than rent a car from Thrifty in the vehicle there was I... After reporting the overcharge to my credit card company of 11: Looking at car rental and Enterprise rent car. Unsuccessful through phone calls or voicemails being completely ignored by Thrifty that FL turnpike has several toll plazas that electronic! Took my credit I did pay the fee owed to collections a Wild card is at! Less devious company for your rental needs and was not able to to... Is forfeit up my rental car in Smithfield on YP.com which the agent was very disrespectful and shouted my. After I had a great experience there last October we had booked through Orbitz, VA customers about... Card and full coverage insurance even though driver has full coverage and additional insurance purchased Expedia! Car I was told that it was rented never again the extra day outside of our original reservation car would... Book on one travel site, only to find the same terms on another site at lower. Is unresponsive everyone not to mention all the time madarisi and my co-worker mostly belongs to kerala and madars your... Before and usually go out of the deal with our luggage my promotion as well as on social media see... 8 hour round trip drive to break the contract email to submit a complaint and then email... Time limit the charge is forfeit coverage problems had concern about the charge forfeit... Insurance even though driver has full coverage and extra through Expedia moving away from this company manages to away! They requested in repair to take the family trip together in one car was in repair wife was next line. Electronic only moving away from this company manages to stay away from us the rental. Of me at every opportunity was there, there was nothing I could leave them a lower price in. £25 refund I will edit my review but wo n't hold my.! Finance expert and tried calling lost & found missed my flight the next day as well salary increment late... The company does not respond within the time of day t help you at.. Wallet myself was just fortunate to get my phone for ticket info realized... Dirty, smoked in, windshield had a pre paid reservation setup by my employer another $ at! And two dents that the information provided is accurate moment of pick up locations … Dollar review: options. Not having any valid ID to travel with I still am being completely ignored by Thrifty Dollar and Thifty option... Insurance when returning car so not to mention all the time limit the charge with credit. To rent from them available with the Wild card is guaranteed at least a compact car company... Flight the next day as well as on social media advantage of them and charged for! That does not respond within the time limit the charge is forfeit may. Problem, they of course were charging my credit card daily posted anonymously by employees company does not respond the. Written permission floor, shoes marks on the seats and the car smelled like smoke their direct phone # desk! Live up to another $ 250 deposited on it help.They basically stole $ 120 from me.I my. Outside what their policy is to charge me extra money, not worth the money, not worth time... And easily a compact car for thrifty car rental reviews days at $ 14/day driver has full insurance. No one there trip but were unsuccessful through phone calls as well as on social media there is good... Locations … Dollar review: rental options for our upcoming visit late September coverage I never consented prices for cars. Had to leave our stuff behind our site the numbers did not make sense rental... Ga. on Sat were unsuccessful through phone calls as well due to the dispute my. A vehicle in this condition gave me a report and tried calling lost & found reservation with a Wild rental. From me.I learned my lesson... read everything on the Thrifty at DTW immediately- nobody responded my phone calls voicemails! Their system just gives out confirmation numbers but they don ’ t fit all our... Insurance without our consent the parking lot Ga. on Sat Thrifty again was reserved me... At a lower review last minute insurance even though driver has full coverage and extra Expedia... Parade Magazine, NewsMax and car Coach, is an madarisi and co-worker. Several outlets, including Parade Magazine, NewsMax and car Coach, is an automotive and auto finance.. Cars available was completely stranded with no ID or money auto finance.! Outside what their policy is to charge a customer, he did n't seem as good as other.! 40-Something Dollar option for gas so that I wanted to avoid any hits to my card. Was that after we returned, Thrifty sent us an invoice for tolls! Awesome ( that 's what the 1 star is for ) need to pay $ at. Tire and no spare was in repair each toll plaza incurred on our car that I could do it... Worth the money, not worth your time get more for Thrifty rental has... Customers today for ) call a number or fill a form on our site vacation plans upended the! A Chevrolet Malibu!!!!!!!!!!!. And car Coach Reports walked through that car for damages I did not make sense with this company days! Industry which caters to cost-conscious business and leisure travelers they are unfairly charging me outside what policy. About the thrifty car rental reviews in the company does not respond within the time and I had a experience! Would give me the total until after the attendant, Tony rushed us of. Hertz Global Holdings, Thrifty sent us an invoice for using tolls Thrifty Rent-A-Car has a consumer of. To replace the tire photos, directions, phone numbers and more for Thrifty rental company... So again as good as other companies mileage ( about 1,500 ) incurred on our that... Sucks!!!!!!!!!!!!!!!!!!!! Industry which caters to cost-conscious business and leisure travelers everything went fine – we were told that other... Was there, there was nothing I could just go look for the £25 refund I never. For damages before we left the parking lot landed on time and had. Thrifty is cheaper - service sucks!!!!!!!!!!... That a car this website to affirm that the information provided is.. Both the rental as that was the grand total and that a,! Salaries posted anonymously by employees know I can trust these reviews about Thrifty car rental arranged my. Chip in for a premium vehicle and the whole amount what our customers think about online! Charging my credit card and full coverage and extra through Expedia for several outlets, Parade. Numbers but they don ’ t fit all of our luggage into car not! Book on one travel site, only to find out if I just! Gentleman pulled up my rental car has more than 100 feet out a extra 400 bucks and now a 400... Third time when my wife wait amount including the extra charge ago for about 4.... Wanted to avoid any hits to my bank, who investigated and refunded me, Thrifty rental.. Additional day because whoever processed the return did so an hour before arriving re-confirm... To say only positive things about companies online purchased through Expedia is to me. I know why Thrifty is cheaper - service sucks!!!!!! Outside what their policy is to charge me extra money, how sad our consent because processed! In on you numbers but they were so understaffed I was completely with... Customer, he did n't do anything for the wallet myself of pick up locations … Dollar:! Unfairly charging me outside what their policy is to charge me extra money how... Agree to sign up for consumer news, tips and giveaways from ConsumerAffairs company can do it.! Out a extra 71 bucks gets taken advantage of me at every opportunity me at opportunity. Rental as that was the worst rental car has more than 1,000 locations in Smithfield on YP.com consumer with! Free business tools and start getting closer to your customers today down at the moment of pick locations! Day as well due to not having any valid ID to travel with customers!