Customer Service Specialist (Former Employee) - North Charleston, SC How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try to shift towards more online than retail sales. Applied Online. Shop Best Buy for electronics, computers, appliances, cell phones, video games & more new tech. Are you sure you want to remove this interview from being featured for this targeted profile? This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. I applied online. Please describe the problem with this {0} and we will look into it. Customer Service Specialist at Best Buy Posted in General Business 20 days ago. I interviewed at Best Buy. The process took 1 day. I interviewed at Best Buy (Jersey City, NJ). 530 N Victory Boulevard, Burbank, CA 91502. Customer Service Specialist salaries at Best Buy can range from $9 - $18. How would you help a customer whose language you don't understand? It was fairly informal. I was very nervous but once we started I started to feel not so much nervous they were very nice and respectful and they asked questions that were relevant and made it a lot easier then i thought it would be. Customer Service Specialist, Pacific Sales Brea Store 1701 Job Category Customer Service, Care & Support Store Number or Department 001701-120-PAC Brea-Store Job Description What does a Pacific Sales Customer Service Specialist do? Apply for a Best Buy SAS Customer Service Specialist - Store 1715 (Woodland Hills) job in Woodland hills, CA. Customer Service Specialist (Former Employee) - Bangor, ME. Experience 229 Ratings. How to Recycle (or Trade In) Your Old Tech. Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. Your trust is our top concern, so companies can't alter or remove reviews. Customer Service Specialist salaries at Best Buy can range from $9 - $18. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Management. Customer Service Specialist, Pacific Sales Burbank Store 1709. As a CE Specialist, you will be responsible for creating … Posting id: 598922872. Updated 7 days ago. Fast learner of operation programs. The information provided is from their perspective. Are you sure you want to replace it? Average Best Buy Customer Specialist hourly pay in the United States is approximately $13.18, which is 13% below the national average. Pretty formal, brought to the back office with a manger and they asked me basic questions and they offered me a job right on the spot and i accepted. Other. This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. Listening to a customer's needs and desires and catering a solution to them, working registers and the various data systems, maintaining clean work areas, and training new members of the staff to the various policies and need-to-knows of our organization. Type: Part-Time Location: San Marcos, Texas. 85 % In Person. Works with several clients to ensure their satisfaction. Interviews at Best Buy. Forums. Salary ranges can vary widely depending on many important factors, including education, certifications, … what would i do if a customer came in and asked for help and we were closed what would i do. The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Describe a Time when you helped a Dissatisfied Customer. How much does a Customer Service Specialist make at companies like Best Buy in the United States? Free interview details posted anonymously by Best Buy interview candidates. The process took 4 days. Pacific Sales Customer Service Specialist. This estimate is based upon 250 Best Buy Customer Service Specialist salary report (s) provided by employees or estimated based upon statistical methods. See if they're hiring! Positive. Job Security/Advancement. 78 % Neutral. Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships, or access Best Buy's customer support help center. When factoring in bonuses and additional compensation, a Customer Service Specialist at Best Buy can expect to make an average total pay of $12 . Average salary for Best Buy Customer Service Specialist in New York City: $12. Learn how to enable cookies. The average Best Buy salary ranges from approximately $20,104 per year for Customer Service Representative to $30,661 per year for Technical Support Specialist. The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls. Job Culture. 231 Interview Reviews. Met with Front end supervisor for interview and then met with GM for final interview it was not too bad and the questions were pretty typical for retail so if you’ve been working in retail you’ll be fine. What is one good and bad thing about working for Best Buy? Took a few weeks to call me after the application. Check out the latest Customer Service Specialist Jobs or see Customer Service Specialist Salaries at other companies. 14 % Negative. View this and more full-time & part-time jobs in Woodland hills, CA on Snagajob. Once they scheduled me for my first interview I went it and they immediately did my second interview and hired me on the spot. I applied through college or university. The typical Best Buy Customer Service Specialist salary is $12. 8 % Getting an Interview 231 Interview Reviews. See all Customer Service Specialist salaries to learn how this stacks up in the market. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $12 to $16 with the average total hourly cash compensation of $14. Forums. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. This job brought to you by eQuest. A customer service specialist plays an intermediary role between a firm and her customers. Mr. Frank Cohen Treated Me Like An Appreciated Customer. Best Buy Customer Service Specialist Review - Good job with coworkers, lack of advancement, bad for new parents. The average salary for Customer Service Specialist at companies like Best Buy in the United States is $28,748 as of December 28, 2020, but the range typically falls between $25,063 and $32,136. Customer Service Specialists ensure a high level of customer satisfaction and perform a variety of tasks such as resolving complaints, providing instructions, answering or referring inquiries and implementing procedures. Show Salary Details. Learn how to enable cookies. It was easy and simple. I Wanted To Purchase A New WhirlPool Washer And I Had Many Questions To Ask. His/her job description usually entails identifying the best line of action and directing customers' queries to the appropriate department within the firm. ), 7 of the Best Situational Interview Questions. The Way We Lead is framed by our three guiding behaviors – Be human, Make it real, and Think about... – More. The process took a week. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Two rounds. May 13, 2019. The process took 5 days. Fairly easy and quick process. It’s what sets us apart. I interviewed at Best Buy (Portland, OR) in November 2020. Customer Service Specialist Best Buy － Newnan, Georgia. Job Description: As the Best Buy Seasonal Customer Experience (CE) Specialist, you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. 26d. Salary information comes from 286 data points collected directly from employees, users, and past and present job … Job Work/Life Balance. The interviewing process was relatively easy. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Inter­views, Customer Experience Specialist Inter­views, Customer Support Representative Inter­views, How To Follow Up After an Interview (With Templates! Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stock Bonus, Profit Sharing, Tips have not been reported for this role. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service … I applied online. I applied online. Customer Service Specialist, Mobile Sales Consultant July 2011 to Current Best Buy － Chicago, IL. Experienced salesperson. Compensation/Benefits. Customer Service Specialist salaries at Best Buy can range from $19,646 - $37,398. The average hourly rate for Customer Service Specialist in companies like Best Buy range from $12 to $15 with the average hourly pay of $14. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. Customer Service Specialist (430) Best Buy Mobile Sales Associate (401) Inventory Specialist (333) Best Buy Sales Associate (291) Geek Squad, Agent (CIA) (278) Mobile Sales Consultant (251) Geek Squad, Consultation Agent (229) Computer Sales Associate (204) Home Theater Sales Associate (184) Cashier (163) Sales Supervisor (161) General Manager (147) They asked a lot of questions about past experiences and personal goals. Join to Connect Best Buy. 2 % Apply online instantly. They asked the same questions regarding life goals and intentions working for best buy. Apply Now Job Description: The Customer Service Specialist engages customers to provide solutions and support to ensure that no customer is left unserved. I applied in-person. Customer Service Specialist at Best Buy Rosenberg, Texas, United States. They take you to the back room and the supervisor or manager has a short interview with you. Prevented store losses using awareness, attention to detail and integrity. 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Would you like us to review something? Customer Service Specialist (Former Employee) - North Charleston, SC - January 6, 2021 How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try … you get three interviews, one with the hiring manager, operations or assistant general manager, and general manager. What Does a Customer Service Specialist Do? Check out the latest Best Buy Jobs, Our culture. Would you fire someone if you caught them stealing and you were the manager? Best Buy Customer Service Specialist Interview Questions. Average Best Buy hourly pay ranges from approximately $10.46 per hour for Customer Service Representative to $18.00 per hour for Security Guard. Save Job. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service Support … On 12/31/2020, Thursday, @The Best Buy On 12301 W. Sunrise Blvd., Plantation, Fl., I Had The Great Experience To Be Helped By Customer Service Specialist, Mr. Frank Cohen. They also asked certain questions that may come up by a customer, so they want to know how you would answer out to the customer. They're looking for anyone conversational and kind. Shared best practices for sales and customer service with other team members to help improve the store's efficiency. 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Based on 27 salaries posted anonymously by Best Buy Customer Service Specialist employees in New York City. This will replace the current featured interview for this targeted profile. I interviewed at Best Buy. How to Answer: What Are Your Strengths and Weaknesses? How would you respond to an angry customer who refuses to listen to your description of policy? 307 Best Buy Customer Service Specialist interview questions and 231 interview reviews. This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions. Very smooth interview. He/she will be the first port of call for a firm's customers or guests. I interviewed at Best Buy (City of Industry, CA) in October 2019. Experiences relationship building and customer satisfaction. Interview questions come from a packet. It only took longer because the store manager was on vacation at the time. Getting an Interview. I had an interview with a floor manager than a store manager. Best Buy. $10-$13Per Hour (Glassdoor est.) ), 7 of the Best Situational Interview Questions. I applied online. How to Recycle (or Trade In) Your Old Tech. Customer Service Specialist Resume Examples. I applied online. Basic questions regarding different customer-facing situations. Took a test online, initial phone screening with the Back Office Lead, met with the operations manager, and then met with the store manager.